A little more time outside. Free U.S. shipping on all orders
CUSTOMER CARE

Good to know.

A few details for a smoother day out.

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How do I choose my size?

Use the garment measurements on each product page, shown in centimeters and inches. Measure a jacket that fits you well and compare it with the chart. The regular styles are hip length; the longline styles have a relaxed fit and upper-thigh length.

Do these jackets have a tested UPF rating?

We do not state a tested UPF rating for this collection. See the fabric and construction details on each product page. Use suitable sunscreen and other sun protection for your activities.

Where do you ship?

We ship to the 50 United States and Washington, D.C. We do not currently ship to U.S. territories, APO/FPO addresses, or other countries.

How much is shipping?

Standard shipping is free on all orders to supported destinations. We offer one standard shipping method.

When can I expect my order?

Handling is estimated at 1–2 business days, followed by 3–4 business days in transit after dispatch: 4–6 business days in total. Orders after the 7:00 PM fixed UTC−06:00 cutoff, or on weekends or U.S. federal holidays, begin handling on the next business day. These are estimates, not guarantees.

How does payment authorization work?

Submitting a purchase for payment processing authorizes the applicable charge. Payment confirmation and order acceptance determine whether a purchase proceeds. For payment questions, contact [email protected].

Can I return my jacket?

Request an eligible return within 30 days of delivery. Ordinary returns must be unworn, unwashed, in original condition, with tags and original packaging. Contact [email protected] with your order number and reason before returning.

Where are returns sent, and who pays?

Authorized returns are sent to 6 Bd Du Raumartin, 13700 Marignane, France. For a change of mind, you pay international return postage. We cover necessary return shipping for our error, damaged items, or defects. No restocking fee applies.

What if my item is damaged, defective, or incorrect?

Contact us with your order number and a description of the issue. Photos can help. Ordinary return conditions do not prevent help with these issues; we cover the necessary return shipping and review an appropriate resolution.

When will I receive an approved refund?

After the return is received, inspected, and approved, the refund is returned to the original payment method within 10 calendar days. Bank or payment provider posting times can vary.

How do I care for my jacket?

Follow the fabric-specific instructions on the product page. The elastic blends and the nylon longline styles have separate care guidance, including handling zippers and hem cords.

How can I contact you?

Email [email protected] or use the form on the Contact page.